7oil Privacy Policy — Your data is safe with us

1Introduction

Welcome to 7oil. This Privacy Policy ("Policy") explains how the 7oil platform collects, uses, and protects your personal information. By using our platform, you are considered to have agreed to this Privacy Policy.

7oil believes your privacy is a fundamental right. We only collect information that is genuinely necessary to provide our services, and we never sell your data to third parties.

In this Policy, "personal information" refers to any information that can directly or indirectly identify you — such as your name, email address, phone number, or financial transaction details.

2What Information We Collect

7oil may collect your information in several ways. Details are outlined below:

We also automatically collect certain technical data — such as which pages you viewed, how long you spent on them, and which buttons you clicked. This information is primarily used to improve your experience on the site.

3Purpose of Data Use

7oil uses your information only for the following purposes:

• Account management: To ensure secure registration, login, and account protection.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent fraud, money laundering, and illegal activities.
• Legal obligations: To comply with regulatory requirements and guidelines.
• Service Improvement: To run analytics that help us improve your experience.
• Promotional Communications: To send you offers and bonus information only with your consent.

7oil never sells your information to advertisers or uses it for unsolicited marketing. You can opt out of promotional emails or SMS at any time by contacting our support team.

4Data Sharing

7oil shares your personal information with third parties only in limited, specific circumstances:

• Payment Providers: Solely to process transactions with payment partners such as Mobile Banking, Nagad, and Rocket.
• KYC providers: With authorized service providers for identity verification.
• Law enforcement agencies: When required by law or court order.
• Technology Partners: With server hosting and cybersecurity providers, under strict confidentiality agreements.

For international data transfers, we ensure the highest encryption standards and follow GDPR-compliant procedures.

5Cookie Policy

The 7oil website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help personalize your experience.

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: To analyze how well the site is performing.
• Functionality Cookies: To remember your language preference and other settings.
• Analytics Cookies: To understand user behavior (without revealing your identity).

6Data Security

7oil applies industry-leading technical measures to keep your data safe. Our security framework includes:

• All data transmissions are protected with 256-bit SSL/TLS encryption.
• Passwords are stored using the bcrypt hashing algorithm — they can never be read in plain text by anyone.
• Two-Factor Authentication (2FA) is supported.
• You will receive an immediate alert if any unusual login or activity is detected on your account.
• Regular third-party security audits are conducted.
• Physical and logical access controls are maintained at all data centers.

7Your Rights

Under 7oil's Privacy Policy, you have the following rights. To exercise any of them, contact us at [email protected]:

We are committed to responding to any request within 30 days. For complex cases, this may take longer, but we will keep you informed.

8Data Retention Period

7oil does not retain your data longer than necessary. Our standard retention policy is as follows:

• Account information — up to 5 years after account closure (for legal compliance).
• Financial transaction records — 7 years (in accordance with international financial regulations).
• KYC documents — 5 years after account closure.
• Support conversations — retained for 2 years.
• Log files and technical data — retained for up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

9Child Protection

7oil strictly prohibits registration by anyone under 18. We never knowingly collect or process data from minors.

If a minor has registered by mistake, parents or guardians can notify our support team and we will close the account promptly.

10Policy Updates

7oil may update this Privacy Policy at any time. When changes are made, we will:

• We will publish the updated policy on this page of the website.
• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will send a notification to your registered email address.

Continued use of 7oil after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page from time to time.